Privacy Policy

Integrity Pro Cleaning ("we," "us," or "our") provides residential and commercial cleaning services. This Privacy Policy explains what information we collect when you visit our website, request a quote, or otherwise contact us, how we use and share that information, and the choices available to you. By using our website or submitting a form to request a quote or service, you agree to the collection and use of information as described here.

1. Information We Collect. We collect information you provide directly to us, such as when you request a free quote, fill out a contact or lead form (including forms served through Google Ads), call us, or email us. This may include: full name, email address, phone number, city or service address, and details about the cleaning service you are requesting. We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, and pages viewed, through cookies and similar technologies.

2. How We Use Your Information. We use the information we collect to respond to quote requests and schedule or provide cleaning services, communicate with you about appointments, invoices, and customer service, send you information about our services or promotions where permitted, improve our website and advertising, and comply with legal obligations.

3. Google Ads Lead Forms and Advertising. We advertise our services through Google Ads, including lead forms that let you submit your contact information directly within a Google ad. When you submit a Google Ads lead form, the information you provide is shared with us by Google so we can follow up with you. Google's handling of that information is governed by the Google Privacy Policy (policies.google.com/privacy). We may also use Google Analytics and Google Ads conversion tracking to understand site traffic and measure advertising effectiveness.

4. Cookies and Tracking Technologies. Our website may use cookies and similar technologies, including Google reCAPTCHA to protect our forms from spam and abuse. You can control cookies through your browser settings. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

5. How We Share Your Information. We do not sell your personal information. We may share it with service providers who help us operate our business (scheduling, payment processing, communications, and Google for advertising and form delivery), employees or contractors performing your requested service, government authorities when required by law, or a successor entity in a merger or sale of business assets.

6. Data Retention. We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

7. Your Privacy Rights. Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of certain uses. California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know what is collected, request deletion, and non-discrimination for exercising these rights. Contact us below to exercise these rights.

8. Data Security. We use reasonable administrative, technical, and physical safeguards to protect personal information, but no method of transmission or storage is completely secure.

9. Children's Privacy. Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

10. Third-Party Links. Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy. We may update this Privacy Policy from time to time; changes will be posted here with a revised effective date.

12. Contact Us. Integrity Pro Cleaning. Email: integrityprocleanllc@gmail.com. Phone: (628) 200-7775. Website: integrityproclean.com

This document is a general template and does not constitute legal advice. We recommend having it reviewed by a qualified attorney.